Staff Advisory Council

TIGER PANTRY!

April
Service
Champion

TONYA FROST

"Tonya Frost shows respect to each every customer she comes in contact with.  Whether it is on the phone or in person, she works to resolve each situation for each customer.  She takes responsibility for each customer.  She warmly greets each person and pays close attention to their needs. She provides them with excellent customer service.   If she can’t resolve the issue for the person she tries to find someone who can.  She will stay on the phone with each person instead of just passing them off to the next.  She will research information and get back to the person instead of making them wait on hold. Tonya represents the university and our department excellently.  To many people on the phone she is Mizzou!  Tonya has customers request her specifically when they call because they have gotten to know and trust her.  They have discovered her warmth and caring by visiting with her on the phone.  Tonya is a true MU Service Champion!"

SAC Salutes MU

LANDSCAPE
SERVICES

"This past summer proved to be one the hottest and most draught years we have seen in a very long time. We had 24 days of 100+ degree weather & well over 50 days in the mid to upper 90’s with no rain, but Landscape Services did not fail."
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